During the flight, the seat felt to be on the thin and worn out side, and when it came time to sleep, it was uncomfortable. and amenities that include two free checked bags and in-flight entertainment I had fairly high expectations since the food on my first-class flight with Hawaiian was so delicious. /]. During the long sleeping portion of the flight, FAs came through several times with cups of water. height: 200px; Please view our advertising policy page for more information. When comparing airfares, note that Southwest is the exception in this category and includes 2 free checked bags for all fares, on all routes; and Uniteds lowest Basic Economy fares only include a small personal item. Hawaiian's A330-200 is the airline's long-haul workhorse, and takes the airline to destinations across the Pacific and North America, from New York-JFK to Auckland (AKL), Tokyo (NRT) to Papeete (PPT). TV shows included popular ones like "Black-ish," "Bob's Burgers," "Modern Family," "Chopped" and "The Marvelous Mrs. The IFE screens were turned off 15 minutes before landing. Hawaiian Airlines has started to advertise more sales since it has introduced Main Cabin Basic fares and flight prices to Hawaii have been falling ever since Southwest has entered the market and Basic Economy has expanded on the major carriers. 3/9 Thu. JetBlue is its main partner on the mainland and it links up with international carriers such as Japan Airlines and Virgin Australia to provide more connecting service to cities across the Pacific Ocean. When booking itineraries that require connections on other airlines, you may find more options by searching third-party sites that wouldnt appear when searching directly on Hawaiians website. Check here before booking an award fare. Enrollment required. Plus, even though the galley is right behind you, these seats still recline. Hawaiian Airlines also has Extra Comfort seating which is a step up from economy, and is found in the main cabin in select rows on their A330 and A321 Neo planes. Overall, Hawaiian is one of the better airlines to fly to the tropical islands in the Pacific. Plus, your own feed of TPG content. While on the smaller Boeing 717s mostly used for inter-island service, travelers will get 30 inches. American and Delta do include meal service on select routes to Hawaii, but it is not included on all flights and United doesnt even include a meal on its 11.5-hour flight from Newark. While pitch will vary by aircraft, this guide will let you know which seats and planes will get you to your destination the most comfortably. } background-size: cover; The entertainment onboard was a mixed bag for me there was plenty to choose from, but most of it was behind a paywall. I arrived at HNL's Terminal 1 at 12:15 pm for a 1:55pm flight with boarding scheduled for 1:10pm. JetBlue touts itself as having the most legroom of any US airline with a pitch of 32-33 inches. Each of those 18 first-class seats goes lie-flat. Finding it harder to get comfortable at 35,000 feet? Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. As the reality of my almost-10-hour redeye economy flight sunk in, I began looking up how much it'd cost to upgrade to Hawaiian's Extra Comfort seat, which is basically the same thing as regular old economy but with extra legroom, access to more complimentary entertainment options and priority boarding. } Compared to the warm first-class cabin on the flight out a few days prior, this was surprising. flex: 100%; This benefit is available on most flights from the U.S. mainland to Hawaii, but it can vary depending on the route, aircraft and row. June is the author of The Joy of Syntax" and The Best Punctuation Book, Period. A former staff writer, reporter and editor for the community news division of the Los Angeles Times, she also writes the weekly syndicated A Word, Please column that runs in newspapers in five states. My only complaint a small one at that was that if you left what you were watching to check the map (or anything else on the IFE), the system wouldn't save your place in playback. Regardless of which type of fare you purchase, youll always receive a free inflight meal and the same standard of service onboard a Hawaiian Airlines flight. Maisel." Plus, the CSR offers three points per dollar on all travel and dining expenses. The screen itself reminded me of what several airlines, like Delta's retrofitted 767s, have installed on their fleets, with a high-definition, immovable screen (read: no tilt for when passengers recline) and motion-activated lights for the USB and headphone port. Lie-flat. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. } Get notifications for low fares & special deals. However, the nonstop options from the New York area aren't extensive United offers daily Boeing 767 service from Newark (EWR) to Honolulu (HNL) and Hawaiian Airlines flies an Airbus A330 once a day between New York's Kennedy Airport (JFK) and its HNL hub. And there I sat, watching planes land on one of HNL's runways. I was quickly brought back to reality, though, once I received my entree of teriyaki chicken it was disappointingly bland despite looking like it'd taste pretty good. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I do like the colors and the textures, but I'm not a very big fan of how open . TPG values it at $1,600. It was much thicker and actually felt like a real blanket a real advantage over some of the paper-thin impostor blankets you'll find on other US airlines. Our Extra Comfort seats on our Airbus A330, A321neo and Boeing 717 aircraft offer more legroom, priority services and additional amenities to make your travel experience more comfortable. For those who aren't familiar with the term, "seat pitch" is the distance from the back of your plane seat to the seat in front of you. The prices were similar, too both tickets sold for a little under $400 one-way. I'm a bit confused since entertainment was supposed to be free with my Extra Comfort seat, but it didn't end up being a huge deal since my main priority was to sleep. January 12, 2022, Deals on this route, top deals from your home airport, and travel tips & news. The security line was long but not as bad as I expected, and, with TSA PreCheck, I was clear within 10 minutes. Take in the sights, sounds and flavors of the Islands from your contemporary reclining or lie-flat seat. We took off right on time, and about 15 minutes later, the cabin crew announced there'd be a light snack followed by drink service. Upon arriving at Seat 37J, I noticed the standard collection of items at the seat: a small pillow and lightweight blanket, each wrapped in plastic. Delta has offered nonstop HNL flights from JFK in the past, but they were operated only on a seasonal basis and currently aren't loaded in the schedule for any time this year. Despite most things about my two options being more or less equal, the decision was easy for me I seldom fly United, and I'd already had a great experience with Hawaiian when I flew its A330 in first class in early 2017. It was a typical sunny day in Honolulu, and Hawaiian 90 was scheduled to depart on time when I left for the airport. If you buy something through our links, we may earn an affiliate commission. NerdWallet strives to keep its information accurate and up to date. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Youre not alone. Here's a look at what you get by booking Hawaiian Airlines Extra Comfort versus economy, how much it costs and how to book a ticket if you decide its a worthwhile splurge. There are 16 First Class seats, 45 Extra Comfort Class seats and 128 Economy Class seats. While reducing seat pitch has been going on for years, the recent trend of airlines moving towards Basic Economy and the low-cost carrier model has undoubtedly put a squeeze on customers. I also got a cup of apple juice. Here is a list of our partners and here's how we make money. Still, definitely a nice touch. However, you're unlikely to find awards at the "SuperSaver" level, and you'll probably have to shell out up to 60,000 miles for the one-way flight, which is frankly an astronomical amount of miles for a flight that sells consistently for under $400 in cash. Travelers who book an Extra Comfort ticket on an international flight will also receive an amenity kit. But this is a domestic flight on a leisure-heavy route, after all. padding-top: 171px; The screen was clear and the system mostly intuitive, with more features than the somewhat-clunky iPad set up in first class. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: June Casagrande is a freelance writer whose work has been featured by the Los Angeles Times. There's just a couple of rows of of "Extra Comfort" seats that offer 36 inches of pitch. I waited patiently for them to call Group 4, which happened no more than 10 minutes after the initial boarding call began. Southwest only operates a fleet of Boeing 737s, keeping its seating charts reasonably similar among all its planes. On the calendar view, you can click on the arrows to switch between months and choose the desired trip length for it to search. Things wouldn't be much better if the flight had landed at the scheduled 5:50am. These fares were initially rolled out on just a few routes, but have since expanded to the majority of Hawaiians flight network between the mainland U.S. and Hawaii. All financial products, shopping products and services are presented without warranty. Booking on certain third-party sites may allow free cancellation for last-minute flights within one-week of departure. . Seldom travelers may not get enough value to warrant the cost. Though, with Hawaiian you get 36 of pitch and 18 of seat width, whereas standard economy seats feature of 31-32 of pitch and 16.5 to 18 of width. Immerse yourself in our signature Hawaiian hospitality and ambiance in Hawaiian Airlines Premium Cabins. The light snack service came with coffee, tea or juice. Perks of coach! If youve flown recently, youve probably noticed that not only have amenities like free cabin baggage and blankets disappeared, so has your legroom. Follow us on Twitter @Airfarewatchdog. January 25, 2022, Ricky Radka - But before any free service, they came through with a menu of snacks available for purchase. However, if you're considering flying this product, be aware that some of the entertainment options (usually the best/newest movies) aren't free. With a backpack under the seat in front, legroom felt normal, if a bit tight, for a long-haul cabin (and for the keen-eyed readers: Yes, that is a safety card for an A321neo). Most fliers can expect a 30-32 inch pitch while traveling on Delta, with the 31-inch pitch being the most common of its fleet. Pre-qualified offers are not binding. We also offer our Extra Comfort guests their very own power outlets to charge most* approved electronic devices on our Airbus A330 and A321Neo aircraft. Entertainment options include free streaming on mobile devices via the Hawaiian Airlines app, which must be downloaded before take-off. To learn more about your Pualani Elite Extra Comfort benefits, click here. .textimage { Rest easy with an upgraded travel experience that gives you extra legroom on our signature front cabin service. I put the $379 ticket on my Platinum Card from American Express since it awards 5x points per dollar spent on airfare purchased directly with the airline or through Amex Travel. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. The salad was a bit tart and not particularly good, but the chicken and rice were delicious, as was the cookie. Codeshares. The exceptions being routes operated on its Airbuses and some 737 aircraft that slim down to 30 inches and 787-8 Dreamliner service, which inch you up to 32. Hawaiian operates a fleet with a mix of Airbus A330, A321s and Boeing 717s. Hawaiian Extra Comfort passengers also receive the aforementioned priority Zone 2 boarding, a pillow, a blanket, Unlimited TV & More, and a 3-prong standard power outlet. This site does not include all credit card companies or all available credit card offers. The cabin on my flight was clean. With our Bid Up program, eligible guests can bid for an upgrade from Main The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. (Basic fares cannot be upgraded. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Improve earnings, maximize rewards and track progress toward dream trips. padding-left: 10px; All passengers receive a free in-flight meal and island-style snacks and refreshments. However, I really wish airlines would allow the arm rest adjacent to the window to be raised it would make a huge difference in terms of comfort. Discover the benefits of our premium cabins. To listen to an interview with Brian Kelly talking to the CEO of Hawaiian Airlines listen here: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation.