Dust bin error might be clogged. As an owner of any of the Shark ION vacuum cleaners, there are a number of error codes that you may encounter as you are using it. This article contains the Troubleshooting Guide for the RV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base. This will work on the Shark ION, Shark EZ, Shark IQ and the Shark AI. Shark Troubleshooting Guides. Powered by Advice Beast. Copyright 2020 Cleaner Adviser. (RED) flashing CLEAN (RED) + DOCK (RED) + ! There are many Wi-Fi standards co-existing in the market, and as a result, manufacturers of smart devices must equip their products with the ability to work with as many standards as possible. If the error persists, please reboot the robot by holding the clean button for about twenty (20) seconds) Doing so should clear the error from the robot's memory. This may lead to some conflicting connections. Then try to run the robot again. Open the official Shark ION app, then go to the Settings section. Shark Robot Vacuum Filter Problems Solution 3. )(), Copyright 2019 - 2023 by The King Live. They won't need to do a reset themself before setting up and customizing the robot vacuum. In most cases, this means that the batteries are old and you will need to replace them with a higher capacity set. All LED lights are off: It means the vacuum has shut down. indicators beam in either red or blue light. Insert them back to their places. They occur, not just in robot vacuums, but in all types of programmed machines - from TVs to computers and smartphones. 4. Remove the debris from the brush. Step 1: Clean The Dust Bin & BaseOpen the dust container. If your robot vacuum is having a hard time following the charging base, you should place an object in front of it. Charging error so carefully check power source. Test it to confirm the success. If your shark vacuum is not turning on, then there might be an issue with its battery. However, sometimes these adjustments can result in errors or conflicts, especially when there are too many features running at the same time. Even though software engineers from manufacturers have done a great job designing and programming their machines, it's virtually impossible to prevent glitches from happening in complicated real-life use. debris wrapped around the axles so they can move freely. View the manual for the Shark IQ Robot RV1001AE here, for free. (Red): Robert Smith is a technology lover and loves to write about laptops, monitors, printers, tablets, Apple products and anything that's related to computers and games. He is passionate enough that he maintains this blog regarding tech updates on a daily basis. Remove any debris from around the side brushes. WebRV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base - Troubleshooting Guide. Cliff sensor error means you have to move the robot and clean the sensor. if (n[0].getAttribute("href").indexOf("refurl") < 0) { Use a screwdriver to pry off the drive wheel. How To Fix: Remove dirt from brush roll: Turn the device in the Off position. Shark Robot Vacuum Wont Turn On or Charge, 9. Youll have to visit the Shark vacuums website to get a replacement. Check base and robot dust bin for clogs. Save my name, email, and website in this browser for the next time I comment. The brush roll jammed. This method has proved effective in a lot of Shark ION robot 720 troubleshooting situations. Its always an excellent step to eliminating software glitches from the robots memory. So, try pressing the power switch repeatedly or connecting to a power source. This guide will answer you in a better way by breaking down each codes Finally, there is a possibility that your shark vacuum has a faulty charging port. As the AV1002AE doesnt have an LCD display to show digits or a sound system to beep, youll see the weird flashing of the indicator lamps to indicate issues on the device. Solution: Turn the vacuum in the On position and long press the Power button for 10 seconds. Depending on the specific issue of your robot vacuum, there are alternative solutions you can try to make it perform normally again before performing a factory reset. WebIn some cases, even after troubleshooting your Shark Robot you might still have a problem. Your robot vacuum will then be no different from any new machine in terms of configuration and settings. When the sensors on the machine get dirty, they can send the wrong information back to the processing chip, leading to weird behavior of the machine. To solve the problem, follow the steps below. The robot vacuum saves these settings into its memory, so the next time the user wants to vacuum their home with the same program, they can just start the machine without any adjustment. Please make sure you are using the correct power cord for the base. Most of these errors are indicated Turn your machine upside down and find the power switch. Clean it using a dry brush. Clear any debris and reinstall the dust bin, ensuring that it clicks into place. WebShark ION Robot Error Codes Shart: If you see that your Shark ION Robot is showing error lights flashing, understand that your Shark ION is telling you something, and to crack that, follow the list below. When there is a simple software glitch with the firmware of the machine, this method may make it go away quickly. If you have pets that shed a lot of other fur-like substances floating around in your home, it will be difficult for your shark vacuum to pick them up. Any thoughts? Shark Robot Vacuum Keeps Falling Down or Off Ledges, 10. enter PARTY30 in the coupon code box during checkout on sharkclean.com. Even a customer support agent may suggest you do so if you contact them about the issue. If you notice that your machine behaves in a usual way, such as just spinning around instead of vacuuming, the software might be the culprit. Check if the Wi-Fi isolation in the router is turned off. Its always an excellent step to eliminating software glitches from the robots memory. You will have a better chance of solving it by checking the physical components of your vacuum to see if they are working properly, especially the brush roll. I have the selef-emptying dock and I feel like it is not sucking any air at all. Clean ( Red) + Dock (Blue) + ! Clean (Red)+ ! 5. This supports the following product SKUs RV1000AE, AV1002AE, AV1010AE, RV1001AE, RV1001AEC, RV1001AEES, RV1001AEQ, RV1010ARCA, RV1100ARUS, Shark Robot Vacuum Spits If so, then you will need to vacuum over a smaller area and do multiple passes. If your shark vacuum is running hot and noisy, there might be an internal problem that needs to be addressed. the magnetic boundary strips are set up properly. Reassemble. Shark Robot Vacuum Overheating 5. Top 15 Problems & Solutions Of Shark Robot Vacuum 1. View the manual for the Shark IQ Robot RV1001AE here, for free. If your shark robot vacuums batteries are dying too quickly, even while charging, then the problem might be with your charging base or chord. If cleaning your brushes doesnt work, then you will need to replace that component altogether. Clean (Red) + Dock (White) + ! '+e); How To Fix: Remove dirt from brush roll: Turn the device in the Off position. Then, try cleaning again. Most issues you encounter will probably be related to the battery or charging. var n = document.querySelectorAll('a. Shark ION Robot error notifications Via: Amazon. When cleaning out the rollers, make sure they are completely dry before replacing them with your device. 3. Common Reasons, Why Is My Roborock Offline - Let's Get All Possible Reasons, Where Do Shark Vacuum Filters Go?-Let's Find Out, How To Make My Shark Vacuum Smell Better? You can find directions on how to clean these here. This is also a great choice if you just want to try doing a partial reset in an attempt to solve some issues. Front bumper jammed; try to remove the obstacle. lights flashing on Shark IQ or EZ; follow these error codes. Step 1: Clean The SensorsTurn the vacuum off. If your vacuum is overheating, you should turn it off immediately and unplug it. Robot's side brush got stuck while trying to clean. Remove the side brushes by holding the tip to peg them. Then, try working with it. RELATED: Shark Ion Robot R85 Vacuum Cleaner Reviews: Awesome Facts You Need To Know. Wipe out the base using a clean rag. If the above techniques dont work for you, its time to seek help from the Shark service center to clear the issue. While this robotic vacuum should work out of the box, there are many reasons behind this issue. Cliff sensor error; try changing the place of the vacuum. ! symbol flashing: Motor failure due to blockage. With the above steps, Im sure you now know how to reset Shark ION robot, one of the top rated vacuum cleaners. If you see that your Shark ION Robot is showing error lights flashing, understand that your Shark ION is telling you something, and to crack that, follow the list below. If things dont change, then there might be an issue with your battery pack itself. All LED lights are off When you see this, it means your unit is off. The vacuum is facing an error in charging. Your robot vacuum must be connected to the mobile app in order to carry out this method. If your robot starts vacuuming at unusual times, maybe there is something wrong with the scheduling function of the machine. Bring the phone close to the vacuum cleaner. Reopen the SharkClean app and try the connection process again. All LED lights are off: It means the vacuum has shut down. Blockage in dust bin. TheKingLive is a participant in the Amazon Servieces LLC Associates Program. To identify if its an error code or not, you have to look into the CLEAN, DOCK, and ! Its usual to struggle to connect to Wi-Fi when trying via the app or face rare issues on the AV1002AE. It'd be a good idea to perform a factory reset when you plan to resell your robot vacuum or simply give it to your friend or family. Do it on both sides. your robot is placed on the base correctly. To ensure that youre not draining your battery, it is always best to charge it outside of the machine and taking out its batteries (to learn how to do this, click here ). There are several ways you can clean out this sort of debris. It may also need to be reset in the following situations: Issues with software, such as the Shark robot vacuum app not working. Move your robot to a flat surface, away from the magnetic boundary strip check to see if. All LED lights are off When you see this, it means your unit is off. Can't find the answer to your question in the manual? Factory Reset Via Shark App. Push the tap to open the cover. It is recommended that you clean or replace the bin filter. If you notice that something is wrong with your motor, you will need to replace it (which can be found here). Clean (White) + Dock (Red) + ! Detach the post-motor filter from the base. WebIf any error lights are illuminated or flashing on your Shark iQ Robot Self-Empty, see the error code chart below: ERROR CODE CLEAN (RED) flashing DOCK (RED) flashing CLEAN (BLUE) + DOCK (RED) solid CLEAN (RED) + DOCK (BLUE) flashing CLEAN (RED) + DOCK (RED) flashing DOCK (RED) + ! All Rights Reserved. Also, clean sensors. 2. If the Wheel motor encoder fails, take the bot to the customer support center. Step 3: Clean The Post-motor FilterLocate the filter door and press the button on the top side. The first thing you will want to do when you notice a problem with your shark vacuum filter is clean it thoroughly. I have cleaned all filters and emptied all debris. Provide a clear and comprehensive description of the problem and your question. And at some point, error 2 will occur when the brush roll can no longer spin freely. If your map is complete, and you have defined and named the rooms on the map, a list of the rooms will appear. All LED lights are off: It means the vacuum has shut down. BotBoundary error needs a professional to investigate this matter. (Red) Flashing: Booting error in the robot, take it to the customer service. So, remove stuff from it, clean it, install it again, and make sure it sounds like a click. Clean the wheels and remove any. Yes, the manual of the Shark IQ Robot RV1001AE is available in English . Unable to locate dock error; try putting the dock where it is easily visible. Switch the POWER button to OFF. Talk to support. Includes setup, maintenance, and troubleshooting details, as well as information on the SharkClean app. Shark Robot Vacuum Spits Check base and robot dustbin for, clogs. Please turn it on or plug it in for charging to see a response. If you notice that your robot vacuum is struggling to move, then there are a few things you can do to help it out. It is effortless to do so, and the process usually only takes about ten minutes or less. Contact the Shark service center to fix the issue. This article contains the Troubleshooting Guide for the RV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base. This manual is available in the following languages: English. Encounter an issue on the device when booting. It is recommended that you clean or replace the bin filter. When the manufacturer makes a robot vacuum, the machine is loaded with default configurations. One of the most common solutions that can be applied to all kinds of issues is performing a factory reset.