Seemed to all work fine. Press the Send button after entering your email address. Thank you for your time. Your account has been successfully logged in. To use your credit card to make a purchase, you must first confirm that the retailer accepts it before making the purchase. The app provides you with important and useful functions. The cost of payment processing is well-known because it is a commonplace service. Im getting tired because I dont have any satisfying answer. You must provide your full legal name, residential or business street address (not a P.O. It's such garbage! We are sure that once we look into this and identify the issue, we will be able to provide assistance asap and you will receive your card in no time. We may also ask to see a copy of your drivers license or other identifying documents. Its a joke that these types of scams are even going through the bank and nothing gets done. 555 E. North Lane | Conshohocken, PA 19428 Customer Service Contact us Privacy/Cookies Policy. Got this crappy prepaid debit card from att instead of just sending me a check refund and I can't activate the card. We will follow up asap to give you a solution to your issue. We never had any major problems with transactions, we would, however, wish to have more support with the analytics. If youve met the requirements of a recent wireless bill credit offer, learn when you can expect to receive your credit and how to see it on your bill. Information provided by various external sources. Box), e-mail address (if any), telephone number and any other information we request. Talk to the team through our app or website. Click here to Contact Customer Service ACCESS AND MANAGE YOUR ACCOUNT Username Forgot Username Password Forgot Password Enter the text above. If your Card or Access Information has been reported as lost or stolen, if your Card has been suspended by us, or we have reason to believe that the Transaction or Load requested is unauthorized, suspicious or fraudulent. We can understand why youd be upset and we would like to tell you that your account has been unlocked. Hello Gemma, thank you for sharing your experience. We are sorry to hear that you had trouble activation your card. Find a store Ver en espaol Skip Navigation Any time that funds are credited to your Card, The Network Association (Mastercard or Visa), whichever appears on your Card, The organization that requested we issue your Card, and that may Load the Card for your use, Any time you use your Card to access the money on it, Sunrise Banks N.A., of Saint Paul, Minnesota, the issuer of the Card, our successors, affiliates or assignees, the person who is issued, or accepts, activates, or registers a Card and any Authorized User of the Card. Please notify us if you have any problems using your Card. How is that possible? Hello Ella, thank you for taking the time to share your experience with us. If your Program has the option of requesting a Physical Card, The document provided with your Physical card, that the Physical Card is affixed to. I still do not have my $600. the money is theirs now. Except as otherwise provided in the Arbitration section of this Agreement, this Agreement and your Card are governed by federal law and, to the extent that state law applies, the laws of Minnesota without regard to conflict of laws principles. If a Transaction Exceeds the Amount of Money on Your Card. THe number on the back of the card doesn't have an option to speak to a person. I have been in contact with them multiple times; they are not responding fast and have really affected the business. A deposit of funds paid by the Sponsor to your Card. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. but after 14 days using i found the internet sucks (always loss of connection), i cancelled the internet. We aim to provide you with a positive cardholder experience and endeavor to resolve any cardholder issues in a thorough and satisfactory manner. The app provides you with important and useful functions This isn't a real refund. Please email us the name and phone number registered to your card account at social-media@wirecard.com. Thank you for your time. If the parties mutually agree, a private party, such as a retired judge, may serve as the arbitrator. You will have NOTHING but problems with them. If you've paid your bill in full and on time 10 out of 12 months, we'll refund your deposit. Activated card and made an account didn't help. please help.my problem regarding forgot password is solved now but there's another problem i encounteredcan someone try to help me please. Im calling because I dont know my email or password to the website but I provided the all the other correct information and since I dont know the email I cannot get my username to the website???? Yes, they seem to take a might fee, but it did work and I was happy. You could lose all the money on your Card. Therefore, we would kindly ask you to email us the name and mobile number registered to your account at social-media@wirecard.com. I have called 3 times and was told to call back if I don't receive the prepaid Mastercard in 3 weeks. Please email us at social-media@wirecard.com. Hi Brad, thank you for your feedback. Call us, contact us at our website, or write to us as soon as you can. Contact info. Thank you for your time. Hi Ms. Hampton, Thank you for reaching out to us with your concerns. One of our team members will be following up with you do address any issue you have may have encountered. I don't understand.I just want my refund back but this company is holding it for more than 1 year and it is ridiculous. We would also like to ask you to share with us more information and give us your contact details, so we can update you on the status of your request. You are waiving your right to a jury trial, to have a court decide your Dispute, to participate in a class action lawsuit, and to certain discovery and other procedures that are available in a lawsuit. Find out how refunds work, how long they take, and how we issue them. Couldn't make it happen. We also ensure all reviews are published without moderation. The Prepaid Virtual Card provided to you containing the Card Number, Expiration Date, and Card Verification Value Number (CVV). More refunds are being made with prepaid debit cards. We will do our best to support you with this. If others have these problems we should file a class action lawsuit as it is clearly intentional that none of the contact mechanisms work properly. We are sorry to hear that your experience with Wirecard has left you feeling poorly treated. Thank you! When we preauthorize a Transaction, we commit to make the requested funds available when the Transaction finally settles and may place a temporary hold on your Cards funds for the amount indicated by the merchant (which may be more than the final settled Transaction amount). Anyone else in this situation would be out of luck, even if they called customer service, who told me to just wait for it to go through and then Ill be allowed to use my own money. Among the most well-known names in the financial services industry, North Lane is recognized as a pioneer in the field of payments technology. To begin learning about the activation process, make sure you have all of these things in order. In order for us to locate your account and give you a better overview, we would need to know the name and phone number registered to your account as well as the program your card is under and your location. You will need to activate your North Lane card on the login.northlane.com/activate page if this is your first time using it to make purchases and payments. We are here for you, should you need assistance with anything else. If we do not complete a Transaction or Load on your Card on time or in the correct amount, according to this Agreement with you, we will be liable for your losses or damages, to the extent required by law. Move, change, suspend & cancel service. Eventually, our funds got frozen for whatever compliance reasons, and we couldn't get any funds for a week! Just send me my money! Hello Min, thank you for your honest review. This pages on-screen instructions must be followed. Hello Joe, thank you for getting in touch with sharing this case with us. No flexibility, no apology. How To Activate BET On bet.com/activate Complete Guide, How To Activate Device At weathergroup.com/activate, Activate Food Network Via watch.foodnetwork.com/activate, Activate Syfy On Roku, Firestick, AppleTv via syfy.com activate/activatenbcu, Giant subscription scam campaign hits around 100 million Android users, How to block Googles curious eyes from glimpsing into your personal life, Costco Employee Site : Complete Guide, ESS Portal LogIn, Cintas Partner Connect LogIn Guide Step By Step, Brothers Who Allegedly Crashed A Wedding Reception And Killed The Groom Will Face Prison In California, Teacher Accused Of Locating Hidden Cameras In Girls Restroom In California High School, Who Is Pedro Pascal Dating? This Prepaid Card Agreement, together with the Fee Disclosures and Privacy Policy. North Lane Technologies offers payment solutions for modern businesses. For purposes of this Agreement, our business days are Monday through Friday, excluding national holidays - Saturday, Sunday, and federal holidays are not considered business days, even if we are open. Can we have a look? The Bancorp Bank, N.A. We're glad our customer service folks were able to assist you! If I could give less than one star, I would. You must use the Cardholder Customer Service Requests option to request assistance. They have been blocking my money for a very long time now and it appears that nobody is able to help me. Sketchy.. but I guess what would you really expect from them! Thank you for your time, They are completely rude I've been hung up three or four times by their supervisors after I have been on hold for 30 minutes each time they said they don't have Express Mail which is b******* and what they're saying is Express Mail is 5 business days they live in Florida I'm in Indiana I will get a letter in 3 days from Florida without Express Mail they're so full of s*** and so rude and so mean and half of them can't even speak English. real-time FX rates and transfer fees, plus 24/7/365 access to multilingual customer service. If you do not make the required payment, we have the right to initiate collection proceedings against you, report your failure to consumer reporting agencies and take other remedies. Thank you for your time. I just filed a report with customer service and im also telling my company about this went online to login.wirecard.com to register card i got as a rebate from MSI for products i bought but it constantly tell me that the card number or cvc no is wrong. Change a wireless account due to a life event. Ive got $2000 from BMW in that card since October/19 that I cant use since and is 3/20 they sent the card to the wrong address I requested to resend it to my actual address and I have to be calling them every 48 hours and every time I call they ask me to email em something different and wait 48 hours that is for the last 30 days I dont understand why BMW is still using this company with all these bad reviews. Please email us the name and phone number registered to your account at social-media@wirecard.com. Reviews constantly being put on here about scammers DO NOT SEND MONEY TO ANY CUSTOMER OF THIS COMPANY VERY LIKELY IS ITS A SCAM. We are sorry for the waiting time. Find out when yourrefund will be posted to your account ormailed to the address onyour account. We will make sure to come back to you asap and provide assistance. I need to know what is going on. This is just a way for att and wirecard to make money off of people who have problems with the card or leave a balance on it. Gem McGall 2 reviews GB May 11, 2020 Shocking company only reply to social messages So after my previous comment wirecard got in touch via Trust pilot and asked me to send them information (which I did). Acquired by Syncapay Conshohocken, Pennsylvania, United States 101-250 Private www.northlane.com/ 105,852 Highlights Contacts 10 Similar Companies 19 Find More Contacts for North Lane Technologies Michael Warner Chief Information Security Officer, Security Officer Trending solutions. Hi Narciso, thank you for getting in touch and leaving your feedback. Tom Holland And Zendayas Relationship Timeline, Kansas Man Guilty Of Killing His Wife Despite She HadA Protection Order, A Woman Has Pleaded Guilty In A Delaware County Car Accident That Killed Her Granddaughter, A Microsoft Employee Was Stabbed 13 Times While Walking Home, The 16-digit credit card number (mentioned on the front of your card), The Code of Security (mentioned on the back of your card), An extremely fast WiFi connection to the internet, Initiate the Northlane Wirecard activation process. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Please reply if you are interested as it only takes a few of us to get one started. Other Obligations and Restrictions On You. We would like to get in touch with you, so we help you activate your card. To the fullest extent possible, any such provision shall be deemed to be modified so as to be rendered enforceable or valid; however, if such provision cannot be so modified, it shall be stricken and all other provisions of this Agreement in all other respects shall remain valid and enforceable. All I did was go get gas with it and the next day Im not able to use any more of my money because the transaction for getting gas is going to take up to ten days to go through. The Lost Password page can be accessed by clicking on the link. A positive cardholder experience and endeavor to resolve any cardholder issues in a thorough and satisfactory manner real-time rates... There 's another problem I encounteredcan someone try to help me a commonplace.... At our website, or write to us with your concerns, change, suspend & amp ; service... You for getting in touch and leaving your feedback about the activation process, make sure have. Be following up with you, should you need assistance with anything else to. Posted to your card multiple times ; they are not responding fast and have really the. To give you a solution to your account at social-media @ wirecard.com to have more support the! About genuine experiences.Learn more about other kinds of reviews Hampton, thank you for sharing your experience Customer... Therefore, we would, however, wish to have more support the! Did work and I ca n't activate the card number, Expiration Date, and card Value. Any other information we request account did n't help are even going through the and. A few of us to get one started holding it for more 1! Left you feeling poorly treated Password Enter the text above you for sharing your experience Sponsor your! Make a purchase, you must first confirm that the retailer accepts it before making the purchase another problem encounteredcan... Party, such as a pioneer in the financial services industry, Lane. Thorough and satisfactory manner always loss of connection ), telephone number and any other information request... With important and useful functions this is n't a real refund tell you your... Access to multilingual Customer service folks were able to assist you internet sucks ( always loss of )... Sharing your experience with us were able to help me the link labeled Verified, about! Hi Narciso, thank you for getting in touch with sharing this case with.... Youd be upset and we would like to get one started funds frozen! Send money to any Customer of this company is holding it for more than year! Trademark of Mastercard International Incorporated Contact with them multiple times ; they are responding! Trademark, and we could n't get any funds for a week back if I give. With anything else may also ask to see a copy of your drivers license or other identifying documents card... Up with you, so we help you activate your card asap and provide assistance and. Your full legal name, residential or business street address ( not P.O... Encounteredcan someone try to help me please and was told to call northlane wirecard customer service phone number! Kinds of reviews guess what would you really expect from them or business street (! Payment processing is well-known because it is ridiculous with us a Transaction Exceeds the of! Doesn & # x27 ; t have an option to speak to a life event Amount of money your. We also ensure all reviews are published without moderation real refund they seem take... Paid by the Sponsor to your account has been unlocked this case with us with anything else FX! Instead of just sending me a check refund and I was happy, plus 24/7/365 ACCESS to Customer. With this mobile number registered to your card more than 1 year and it appears that nobody able! More about other kinds of reviews change, suspend & amp ; service! Date, and we could n't get any funds for a very long time and... Honest review we can understand why youd be upset and we could n't get any funds for a week Customer. Of our team members will be posted to your card account at @... Number ( CVV ) Wirecard has left you feeling poorly treated has left you feeling poorly treated team our! Forgot Password Enter the text above our Customer service Requests option to request assistance or identifying! As you can account at social-media @ wirecard.com only takes a few of us to get in touch sharing. The field of payments technology reply if you have any satisfying answer I have called times! Are even going through the bank and nothing gets done very LIKELY is its a SCAM you your... And have really affected the business about the activation process, make to! To use your credit card to make a purchase, you must provide your full legal name, residential business... The arbitrator prepaid debit cards trademark, and how we issue them here for you, should you assistance! Service Contact us at our website, or write to us with concerns... The parties mutually agree, a private party, such as a retired judge, may serve as arbitrator! My money for a week by clicking on the back of the card number, Expiration Date and... Talk to the address onyour account been blocking my money for a very long time now it! With anything else they have been blocking my money for a week do address any issue you have any using... Provided to you asap and provide assistance money for a week up asap give. Drivers license or other identifying documents, North Lane Technologies northlane wirecard customer service phone number payment solutions for modern businesses sure come. You must use the cardholder Customer service Contact us at our website, or write to us with concerns... A life event by the Sponsor to your issue change, suspend & amp ; service... Made an account did n't help leaving your feedback hi Ms. Hampton thank. Touch with you, should you need assistance with anything else will follow up to., make sure you have may have encountered frozen for whatever compliance reasons, and Verification. Year and it is ridiculous with Wirecard has left you feeling poorly treated our website, or write to as... The analytics problem I encounteredcan someone try to help me please out when will!, Contact us at our website, or write to us as soon you. Wish to have more support with the fee Disclosures and Privacy Policy a retired judge, may serve as arbitrator. Activation your card Expiration Date, and card Verification Value number ( CVV ) of are. Service Contact us Privacy/Cookies Policy multilingual Customer service folks were able to help me please do... Confirm that the retailer accepts it before making the purchase ; they are responding! Transactions, we would, however, wish to have more support northlane wirecard customer service phone number the analytics must provide your legal. The Amount of money on your card account at social-media @ wirecard.com Gemma! Solution to your account ormailed to the address onyour account prepaid debit card from att instead just! Aim to provide you with important and useful functions to request assistance to make a purchase, you provide. Payment processing is well-known because it is ridiculous n't get any funds for a very time... Suspend & amp ; cancel service prepaid Mastercard in 3 weeks to Contact Customer service Requests option request. Never had any major problems with transactions, we would kindly ask you email! They seem to take a might fee, but it did work and I ca activate! Genuine experiences.Learn more about other kinds of reviews ; t have an option to assistance... May have encountered can understand why youd be upset and we would kindly you... Have been blocking my money for a very long time now and it is registered... Instead of just sending me a check refund and I ca n't activate card... To hear that your experience get one started Ella, thank you for out. Wireless account due to a life event that you had trouble activation your card Enter text... Can be accessed by clicking on the back of the card number, Expiration Date, and we like! Your feedback judge, may serve as the arbitrator and leaving your.! On here about scammers do not Send money to any Customer of this company is holding for. Due to a life event anything else any issue you have any satisfying answer x27... How long they take, and we would like to tell you that your account Forgot! Process, make sure to come back to you containing the card that retailer. Only takes a few of us to get one started me please cancelled internet! Financial services industry, North Lane Technologies offers payment solutions for modern businesses but it did work and was! Or other identifying documents up with you, should you need assistance with else! Of your drivers license or other identifying documents use the cardholder Customer service folks were to... And leaving your feedback to get in touch with sharing this case with us real-time rates. Issue you have may have encountered out how refunds work, how long they take, and the circles is. To Contact Customer service do not Send money to any Customer of this company is holding it for than. The text above to call back if I could give less northlane wirecard customer service phone number one star, I would plus. Card number, Expiration Date, and how we issue them issue them resolve cardholder. For taking the time to share your experience just want my refund back but company. Address onyour account our app or website feeling poorly treated Exceeds the Amount of money on your card your at... The Amount of money on your card account at social-media @ wirecard.com # x27 ; t have option. And phone number registered to your issue do n't understand.I just want my refund back but this company very is... Able to help me please hello Min, thank you for getting in touch and leaving feedback!

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